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Helping the Helper: Supporting Peer Counselors via AI-Empowered Practice and Feedback
Millions of users come to online peer counseling platforms to seek support on diverse topics ranging from relationship stress to anxiety.
Fairness Evaluation in Text Classification: Machine Learning Practitioner Perspectives of Individual and Group Fairness
While several toolkits exist to aid machine learning practitioners in addressing fairness issues, little is known about the strategies practitioners employ to evaluate model fairness and what factors influence their assessment, particularly in the context of text classification.
Group Chat Ecology in Enterprise Instant Messaging: How Employees Collaborate Through Multi-User Chat Channels on Slack
We cross-referenced 117 project teams and their team-based Slack channels and identified 57 teams that appeared in both datasets, then we built a regression model to reveal the relationship between these group communication styles and the project team performance.
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