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Found 5 papers, 0 papers with code
Resolving Transcription Ambiguity in Spanish: A Hybrid Acoustic-Lexical System for Punctuation Restoration
Punctuation restoration is a crucial step after Automatic Speech Recognition (ASR) systems to enhance transcript readability and facilitate subsequent NLP tasks.
Automatic Speech Recognition
Automatic Speech Recognition (ASR)
+4
Entity-level Sentiment Analysis in Contact Center Telephone Conversations
Entity-level sentiment analysis predicts the sentiment about entities mentioned in a given text.
Extracting Similar Questions From Naturally-occurring Business Conversations
Pre-trained contextualized embedding models such as BERT are a standard building block in many natural language processing systems.
Punctuation Restoration in Spanish Customer Support Transcripts using Transfer Learning
Automatic Speech Recognition (ASR) systems typically produce unpunctuated transcripts that have poor readability.
Automatic Speech Recognition
Automatic Speech Recognition (ASR)
+5
Developing a Production System for Purpose of Call Detection in Business Phone Conversations
In this paper we describe our implementation of a commercial system to detect Purpose of Call statements in English business call transcripts in real time.
