Search Results for author: Oliver Favell

Found 1 papers, 0 papers with code

Utilisation of open intent recognition models for customer support intent detection

no code implementations31 Jul 2023 Rasheed Mohammad, Oliver Favell, Shariq Shah, Emmett Cooper, Edlira Vakaj

Customer support operators are trained to utilise these technologies to provide better customer outreach and support for clients in remote areas.

Intent Detection Intent Discovery +2

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