System Design for a Data-driven and Explainable Customer Sentiment Monitor

1 code implementation • 11 Jan 2021 • An Nguyen, Stefan Foerstel, Thomas Kittler, Andrey Kurzyukov, Leo Schwinn, Dario Zanca, Tobias Hipp, Da Jun Sun, Michael Schrapp, Eva Rothgang, Bjoern Eskofier

The overall framework is currently deployed, learns and evaluates predictive models from terabytes of IoT and enterprise data to actively monitor the customer sentiment for a fleet of thousands of high-end medical devices.

Interpretable Machine Learning Management