no code implementations • ACL 2021 • Claudio Pinhanez, Paulo Cavalin, Victor Henrique Alves Ribeiro, Ana Appel, Heloisa Candello, Julio Nogima, Mauro Pichiliani, Melina Guerra, Maira de Bayser, Gabriel Malfatti, Henrique Ferreira
In this paper we explore the improvement of intent recognition in conversational systems by the use of meta-knowledge embedded in intent identifiers.
no code implementations • 16 Dec 2020 • Claudio Pinhanez, Paulo Cavalin, Victor Ribeiro, Heloisa Candello, Julio Nogima, Ana Appel, Mauro Pichiliani, Maira Gatti de Bayser, Melina Guerra, Henrique Ferreira, Gabriel Malfatti
By using neuro-symbolic algorithms able to incorporate such proto-taxonomies to expand intent representation, we show that such mined meta-knowledge can improve accuracy in intent recognition.
no code implementations • 24 Aug 2018 • Claudio S. Pinhanez, Heloisa Candello, Mauro C. Pichiliani, Marisa Vasconcelos, Melina Guerra, Maíra G. de Bayser, Paulo Cavalin
This work compares user collaboration with conversational personal assistants vs. teams of expert chatbots.