A case study of Generative AI in MSX Sales Copilot: Improving seller productivity with a real-time question-answering system for content recommendation

no code implementations • 4 Jan 2024 • Manpreet Singh, Ravdeep Pasricha, Nitish Singh, Ravi Prasad Kondapalli, Manoj R, Kiran R, Laurent Boué

In this paper, we design a real-time question-answering system specifically targeted for helping sellers get relevant material/documentation they can share live with their customers or refer to during a call.

Question Answering Recommendation Systems

Searching, fast and slow, through product catalogs

no code implementations • 1 Jan 2024 • Dayananda Ubrangala, Juhi Sharma, Sharath Kumar Rangappa, Kiran R, Ravi Prasad Kondapalli, Laurent Boué

String matching algorithms in the presence of abbreviations, such as in Stock Keeping Unit (SKU) product catalogs, remains a relatively unexplored topic.

Language Modelling

Improving search relevance of Azure Cognitive Search by Bayesian optimization

no code implementations • 13 Dec 2023 • Nitin Agarwal, Ashish Kumar, Kiran R, Manish Gupta, Laurent Boué

Azure Cognitive Search (ACS) has emerged as a major contender in "Search as a Service" cloud products in recent years.

Bayesian Optimization

Domain specificity and data efficiency in typo tolerant spell checkers: the case of search in online marketplaces

no code implementations • 3 Aug 2023 • Dayananda Ubrangala, Juhi Sharma, Ravi Prasad Kondapalli, Kiran R, Amit Agarwala, Laurent Boué

Typographical errors are a major source of frustration for visitors of online marketplaces.

Data Augmentation Specificity