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Natural Language Processing for Dialects of a Language: A Survey
Motivated by the performance degradation of NLP models for dialectic datasets and its implications for the equity of language technologies, we survey past research in NLP for dialects in terms of datasets, and approaches.
Making the case for audience design in conversational AI: Rapport expectations and language ideologies in a task-oriented chatbot
This paper argues that insights into users' language ideologies and their rapport expectations can be used to inform the audience design of the bot's language and interaction patterns and ensure equitable access to the services provided by bots.
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