Towards Probing Contact Center Large Language Models

no code implementations • 26 Dec 2023 • Varun Nathan, Ayush Kumar, Digvijay Ingle, Jithendra Vepa

Additionally, we compare the performance of OOB-LLMs and CC-LLMs on the widely used SentEval dataset, and assess their capabilities in terms of surface, syntactic, and semantic information through probing tasks.

Automatic Speech Recognition Automatic Speech Recognition (ASR) +1