no code implementations • 18 Oct 2018 • Chandra Khatri, Rahul Goel, Behnam Hedayatnia, Angeliki Metanillou, Anushree Venkatesh, Raefer Gabriel, Arindam Mandal
On annotated data, we show that incorporating context and dialog acts leads to relative gains in topic classification accuracy by 35% and on unsupervised keyword detection recall by 11% for conversational interactions where topics frequently span multiple utterances.