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Content Extraction and Lexical Analysis from Customer-Agent Interactions
In this paper, we provide a lexical comparative analysis of the vocabulary used by customers and agents in an Enterprise Resource Planning (ERP) environment and a potential solution to clean the data and extract relevant content for NLP.
A Visual Representation of Wittgenstein's Tractatus Logico-Philosophicus
In this paper we present a data visualization method together with its potential usefulness in digital humanities and philosophy of language.
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