FinGAN: Generative Adversarial Network for Analytical Customer Relationship Management in Banking and Insurance

no code implementations • 27 Jan 2022 • Prateek Kate, Vadlamani Ravi, Akhilesh Gangwar

In the first, we propose an oversampling method to generate synthetic samples of minority class using Generative Adversarial Network (GAN).

Fraud Detection Generative Adversarial Network +1

CUDA-Self-Organizing feature map based visual sentiment analysis of bank customer complaints for Analytical CRM

no code implementations • 23 May 2019 • Rohit Gavval, Vadlamani Ravi, Kalavala Revanth Harshal, Akhilesh Gangwar, Kumar Ravi

With the widespread use of social media, companies now have access to a wealth of customer feedback data which has valuable applications to Customer Relationship Management (CRM).

Descriptive Management +1