Deceptive Opinion Spam Detection Using Neural Network

Deceptive opinion spam detection has attracted significant attention from both business and research communities. Existing approaches are based on manual discrete features, which can capture linguistic and psychological cues. However, such features fail to encode the semantic meaning of a document from the discourse perspective, which limits the performance. In this paper, we empirically explore a neural network model to learn document-level representation for detecting deceptive opinion spam. In particular, given a document, the model learns sentence representations with a convolutional neural network, which are combined using a gated recurrent neural network with attention mechanism to model discourse information and yield a document vector. Finally, the document representation is used directly as features to identify deceptive opinion spam. Experimental results on three domains (Hotel, Restaurant, and Doctor) show that our proposed method outperforms state-of-the-art methods.