no code implementations • 18 Dec 2019 • Falko Koetter, Matthias Blohm, Jens Drawehn, Monika Kochanowski, Joscha Goetzer, Daniel Graziotin, Stefan Wagner
In this work we investigate the potential use of conversational agents in insurance companies theoretically by determining which classes of agents exist which are of interest to insurance companies, finding relevant use cases and requirements.
no code implementations • 18 Dec 2018 • Falko Koetter, Matthias Blohm, Monika Kochanowski, Joscha Goetzer, Daniel Graziotin, Stefan Wagner
Advances in artificial intelligence have renewed interest in conversational agents.
Human-Computer Interaction Computers and Society